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Joined 2 years ago
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Cake day: August 11th, 2023

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  • My understanding of the situation, was they lost a lot of customers as companies stopped making things repairable, and designed planned obsolesance into their products. Then as their customer base started getting more busy with work, getting richer and getting older, they just stopped repairing things, opting to throw it out and buy new to save time, or because they had disposable income. Then because of a smaller customer base they started branching out to make a quick buck in other ways like selling you cell phones instead of electronics and repair parts. And then as the newer generations grew up, the radioshacks didn’t really have any repair parts for today’s electronics. They’d don’t sell modern computer components, they didn’t sell cell phone screens to DIY replace, or cell phone batteries, etc. So kids didn’t grow up to become a customer either.

    They should have probably pivoted HARD into cell phone repair, raspberry pi boards, etc. Desktop components, etc Instead of trying to a hock an expensive iPhone contract to 55 year old long time customers. They could have been a mini micro center or Fry’s, but instead they went the direction they did…