Bad faith is applying the same bad rhetoric/logic to two groups and act like it’s perfectly fine and reasonable in one instance but really awful in the other. Especially if one group is literally a subset of the other. It’s not a “gotcha”, it’s an attempt to make you realize what you’re doing. Prejudice is bad, no exceptions.
Yes. I knew (or at least thought I knew) what my problems were but needed help with figuring out what to do about them. Finally started seeing someone to help me with that and they did.
About it feeling fake: It’s their job to help, but I did feel the same at first and told them so. That helped them understand me better.