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Joined 2 months ago
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Cake day: February 20th, 2025

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  • A good sales person should be able to ascertain that on the walk over. Even at a big box store.

    “Excuse me, can you show me where the hammers are?”

    “Sure! They’re over this way, let me show you. You doing any projects this weekend?”

    “Yup, I’m rebuilding my basement stairs and my favorite 16oz framing hammer just chipped. I’m replacing it with the same one cause it worked great for 30 years.”

    “Perfect, it’s on the top shelf with the rest of the premium hammers. Need me to show you where the nails are or need help with anything else while you’re here?”

    “Nope, just the hammer, got everything else already last weekend.”

    “Great, good luck with the stairs, let me know if you have any other questions.”

    Friendly chatter, brief “upsell” to make sure they didn’t forget anything and have to make a drive back. Left alone once the interaction was complete. Doesn’t have to be anything more complicated than that and nobody’s time was wasted.


  • I worked a long time in retail. There’s a few problems with pointing.

    1- the employee probably doesn’t remember exactly where the product is, and might be completely wrong. If they point and walk away, and the product isn’t there, you have to track down another employee.

    2- the customer isn’t always the brightest and might still not see the thing right in front of them. Walking them over and pointing right at it is the only reliable way to ensure they actually see it.

    3- most importantly (to the company), you will now be available to answer questions and upsell. The customer has already engaged you and is much more receptive to conversation than a random “can I help you with anything” walk-by.


  • I’m perfectly fine with non-lawyers, and/or LLMs writing the questions. What was stupid was that it wasn’t independently validated and proofread by a third party.

    “The State Bar has admitted they employed a company to have a non-lawyer use AI to draft questions that were given on the actual bar exam,” she said. “They then paid that same company to assess and ultimately approve of the questions on the exam, including the questions the company authored.”

    It’s a bar exam. One of the most important tests these people will take in their entire career, and they half assed the implementation.