

I absolutely can’t focus on one person if two are talking about roughly the same thing at the same time. The only way for me to take in any information is unfortunately to apologize to both of them and explain that while I’m glad they both know how to handle the situation I’m asking about, I can’t handle the information overload of both of them explaining it at the same time.
At which point I have to re-ask the same person I asked the first time to explain it.
Sadly people of all types/shapes/colors/upbringings/etc. have the capability to be shitty. I could guess at why that person decided to lash out in your general direction, but I don’t know what they have gone through and honestly wouldn’t want to take pot shots at them. I hope it was just a random one off and you don’t need to interact with them on any kind of basis.