Hi all. I know this isn’t a support community, but Lemmy is only so big so I hope it’s ok if I post about this here.
I have a a Dell Inspiron 7375 laptop. The processor is a Ryzen 7 2300U. It only has integrated graphics. It was purchased new in 2018. Right out of the gate brand spanking new, it would frequently BSOD at seemingly random times, even when the laptop was not under any noticeable stress…just browsing the web watching YouTube videos or even editing Google Docs.
Most of the BSODs would state “video TDR failure”, but others happened as well (don’t remember them all, sorry. Dell Support was never able to figure solve my problem…especially difficult to the intermittent nature
However, I found that I could help alleviate 90% of the issue by limiting the maximum processor state in control panel to 80%".
Fast forward to today and I upgraded my setup and no longer need this laptop. I installed Linux Mint on it and find that the system will randomly freeze up until I power cycle it just like when I first got it for Windows. Ubuntu yields the same issue. I have not tried many other distros.
Again, I found out that the problem was resolved by downloading a software tool to manually limit the clock speed of the processor. However, I do NOT like the idea of relying on a random third party software tool that may eventually break.
There is no way for me to underclock the CPU in the BIOS.
The internals are not dusty and have been cleaned with compressed air.
I would like to give my laptop away to a relative and would like to keep Linux Mint on it for them.
Is there a better solution to my issue without relying on software that may stop working in the future? What would be the cause of the laptop freezing unless the CPU is limited, even as a brand new system?
Thanks all.
Memtest passes!