Launched as a pilot at Loblaw grocery and Shoppers Drug Mart stores this year, one expert warns the cameras could escalate negative employee-customer interactions
I’m really fucking dumb and didn’t think of this from the perspective of the workers… Thanks for this comment, totally makes sense when you consider the employees.
I work customer service too, so extra dumb on my part.
No problem! These things are always presented to the general public as being innocuous When they clearly are not. When we are bombarded with that perspective it’s hard to approach it any other way.
I’m really fucking dumb and didn’t think of this from the perspective of the workers… Thanks for this comment, totally makes sense when you consider the employees.
I work customer service too, so extra dumb on my part.
No problem! These things are always presented to the general public as being innocuous When they clearly are not. When we are bombarded with that perspective it’s hard to approach it any other way.