If I asked where the computer was an my client said in front of me I would just disconnect right there.
Everyone clowning OP but what possible correct answer is there to “where is the computer located”? Like what useful info is the agent going to get from that question, unless the user has it in like a full fish tank or something.
Or in a different room, or a friend’s house, I can see why they ask that question, some people are as dumbs as rocks
Some WIFI problems?
Taking a picture of the monitor with the phone, not the flex you think it is.
The system might be Corporate, so there could be a good reason to airgap the Social accounts of OP
Seems like the customer is the odd one
yeah nah i think its the customer that’s odd here.
Title says the chat is odd, not the support technician. And indeed, the chat is odd…
Thats what I was trying to convey :)
